Code of Conduct 2025-01 - Flipbook - Page 39
It’s All Connected – Conclusion
At Ivy, we’re all about the people. Powered by a relentless drive to transform lives, our mission is not just about therapy; it’s about amplifying
impact and strengthening communities. We push boundaries to deliver exceptional care, improving patient outcomes, and helping people live
life to the fullest while protecting patient privacy and upholding the highest standards.
Our work at Ivy is a passion fueled by intention and heart and commitment to Do the Right Thing and Serve Others.
We Do the Right Thing when we:
Live our values: Our words and actions reflect who we are and
what we stand for.
Follow our Code and Ivy policies: We hold ourselves to the
highest standards of conduct.
Make compliance second nature: We bring integrity into every
interaction — with our teammates and with our patients and
their caregivers.
Have the courage to speak up, knowing that we hear you:
Everyone has a voice — we use it to speak up when we have
questions or concerns.
Do the Right Thing!
Remember, you can reach out to the following resources with concerns:
• Your direct Manager, Regional Director, Human Resources Business Partner, Operational Leadership, Chief People
Officer, or directly to the Compliance team.
• You can submit an incident report form to the Legal and Compliance teams.
• You can also anonymously report compliance matters through our secure and anonymous third-party reporting
service, available 24/7.
• Website: lighthouse-services.com/ivyrehab
• Email: reports@lighthouse-services.com
• Call: English: (855) 644-1444 | Spanish: (800) 216-1288
Ivy Rehab | Code of Conduct
• App: “Anonymous Reporting” | Keyword: ivyrehab
• Fax: (215) 689-3885
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